As we saw in the previous article, Robotic Process Automation allows you to automate and speed up simple tasks through the use of a bot, expertly programmed to perform tasks where human resources might not be as effective and efficient as an automated mechanism.
Now let’s look at some examples of bot applications that have simplified the lives of many companies.
1.Recruiting
In personnel selection, the process of securing an interview with the ideal candidate involves several steps: acquiring resumes of people interested in a given position, selecting suitable candidates and subsequently discarding those who don’t meet the desired criteria, and making the initial contact to schedule interviews and selection meetings.
A common problem for all companies is receiving applications that aren’t relevant to the posted job posting. This results in a deluge of resumes in the inbox, requiring painstaking work by the recruiter to determine who truly meets the minimum qualifications for the selection process. Let’s see how our friendly bot can help us with this.
We can schedule its intervention to ease our selection process thanks to the artificial intelligence (AI) component that will allow our bot to select from among the many resumes based on pre-determined criteria those that can pass the initial screening. These will then be forwarded to the contact person who will contact and arrange meetings with the candidates deemed most suitable. How much time will we have saved? A lot, and above all, we can focus more carefully on the actual selection process.
2.Monitoring
Imagine being part of a large multinational pharmaceutical company that needs to verify every day that the online prices of its drugs comply with well-defined ranges. This means scanning the websites of its retailers nationwide every day and creating a new report every day. A significant investment of time and energy. Here too, the bot can help us. How? With a daily scanning and reporting schedule, for example, during the night to have data ready in the morning for the usual analysis meetings. Every day, including holidays.
3.Cross copy & paste
The title may seem complex, but let’s start with an example. Our company deals with patents, and to stay up-to-date on new international patents in real time, it needs to create its own database that updates daily with newly published patents. How? In this case, our bot will need to be programmed to independently access the various international registration portals. It will then update its database with new patents, automatically keeping the company’s proprietary database up-to-date. Simple, right?
These are examples that can help us understand how a bot can be a real resource within a company today, saving time and allowing internal resources to be increasingly dedicated to conceptual and analytical work. Often, the collective imagination thinks of a bot as a chatbot (which allows you to directly interact with users who have customer service requests), but in reality, the fields of application are truly endless. Discover with us, through a targeted analysis for your company, which tasks and processes you could optimize with the help of IBM Robotic Process Automation and evaluate new opportunities.